*Who cares about patient reviews?*
I don't post much about patient reviews.
15-20 years ago most new patients came from other clinician referrals and other patient referrals.
With the rise of the internet and doctor review sites.....along with the increasing cost of insurance and rising deductibles...things have been changing over the last 15 years.
Now, most common referral source listed by our new patients at Texas Orthobiologics is the insurance company website (searching for local in network docs) and then online patient review sites (to see who is highly ranked) like doctor.com, healthgrades.com, vitals.com, usnews.com, trustpilot.com, google.com, and even yelp(ugh!).
So, like it or not, we have to care about reviews if we want to take care of patients..
Online patient reviews are one way potential patients get "social proof" about our practices from other patients.
Internet reviews are also a way patients get to "know, like, and trust" us!
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